P.O. Box 1891 Rancho Santa Fe, CA 92067
‘Nonpersonal Information’ (NPI) is information that is in no way personally identifiable. Some NPI is obtained automatically when you access our website with a web browser. ‘Personally Identifiable Information’ (PII) is information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, email address, physical address, phone number, credit card information, and other information you provide to us.
Information We Collect
How Your Information Is Used
Retaining and Destroying Your PII
Updating, Requesting, and Deleting Your PII
Filing a Complaint With Authorities
Revoking Your Consent and Opting Out of Sharing Your Information
Objecting to Processing Your PII
Protecting the Privacy Rights of Third Parties
Do Not Track Settings
Links to Other Websites
Protecting Children’s Privacy
Our Email Policy
Our Security Policy
Use of Your Credit Card
International Data Transfers
Information We Collect
Generally, you control the amount and type of information that you provide to us when using our website. We require that you provide us with certain information so that we can provide you with services and products. If you do not provide us with enough information, we may not be able to process your order. If you register as a user or member to use our website, you must provide PII for us to provide you with various features and functionality in terms of our website. We collect your PII in the following ways:
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, and your computer operating system. We use all this information to analyze trends among our users to help improve our website.
When Entering and Using Our Website
When you enter and use our website and agree to accept cookies, some of these cookies may contain your PII.
At User and Member Registration
When you register as a user or member, we collect your name, email address, and other information listed.
When Buying Products or Services
If you buy products or services from us, we collect your name, email address, physical address, credit card information, phone number, and other information listed.
Strictly Necessary Cookies
These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.
These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.
These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.
Advertising or Targeting Cookies
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.
· Identifying the areas of our website that you have visited
· Personalizing content you see on our website
· Our website analytics
· Remarketing our products or services to you
· Remembering your preferences, settings, and login details
· Targeted advertising and serving ads relevant to your interests
· Affiliate marketing
· Allowing you to post comments
· Allowing you to share content with social networks
We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us understand the behavior of our customers and visitors.
Why am I seeing ads by Google for products I’ve viewed?
Our website uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you may see ads for our products you have previously looked at. As an example, suppose you visit a website that sells computers, but you do not buy a computer on your first visit to that website. The website’s owner might like to encourage you to revisit his/her site and buy a computer by showing you his/her ads again on other websites that you visit. We use remarketing for similar purposes, so you may see advertisements for our products as you search the Internet. For this to happen Google or other remarketing providers will read a cookie that is already in your browser, or they place a cookie in your browser when you visit our site or other sites using remarketing. (This can only happen if your browser is set to let it happen).
Our website uses Facebook’s remarketing advertising service. With remarketing, you may see ads for our products which you have previously looked at when you use Facebook. For this to happen Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. To opt out of Facebook remarketing visit: https://www.facebook.com/help/568137493302217